Your guarantee.

The idea of using public transit, carpooling, or vanpooling may sound great, but what about the fear of being stranded in case of a family emergency, unscheduled overtime, or vehicle breakdown?

Your "Insurance Policy" against being stranded.

If you miss your regular ride home because of an unplanned emergency - illness, family crisis, unscheduled overtime, a taxi or rental car voucher will get you home.

Just pick up the phone.

When you are approved to participate in the Guaranteed Ride Home Program, you will be issued either a taxi voucher or a rental car voucher to use in an emergency.

The simple terms of the Guaranteed Ride Home Program

• Participants and their employers must pre-register in the program. There is no cost to employers or employees to participate.

• Employees are eligible to use the Guaranteed Ride Home Program as long as they have obtained a voucher (in advance) and used a commute alternative on the day the Guaranteed Ride Home voucher is needed.

You may use the Guaranteed Ride Home Program if:

• You or an immediate family member suffers an illness, injury, or severe crisis

• You are asked by your supervisor to work unscheduled overtime

• Your ridesharing vehicle breaks down or the driver has to leave early

• You have a break-in, flood, or fire at your residence

The Guaranteed Ride Home MAY NOT BE USED FOR:

• Personal errands

• Pre-planned medical or dental appointments

• Business-related travel

• Working overtime without a supervisor's request

• Non-emergency side trips on the way home

• Ambulance service

Click here to request a Guaranteed Ride Home Program application. Phone (510) 215-3035 for more information.

Click here to download & print a PDF version of the Guaranteed Ride Home Program application*

Click here to download & print a PDF  version of the Evaluation Questionnaire (to be completed after you used a guaranteed ride home in a taxi or rental car).

* Please note that PDF format requires Adobe Acrobat Reader

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